SCOPE OF SERVICE
A solution according to your specification.
E-shop according to your sales method
We will prepare the structure, design and purchasing process for corporate customers and households. Depending on the assignment, we will include individual price lists, customer discounts, product variants or sales with installation and service. The design includes mobile display, web speed and technical basis for search engines.
Connection with company systems
We will propose connection to ERP, for example Odoo, accounting program, supplier data and other sales channels. We will determine where products, prices, clients and orders are managed and how changes are propagated. We will select specific links after checking the capabilities of your systems.
From order to delivery
After the purchase, the order can be automatically assigned to the client, paired with the payment, and the goods reserved. Preparation of the expedition, shipping labels and transfer of data to the carrier will begin. The customer receives a confirmation, status change and shipment tracking without repeatedly writing e-mails. We include physical picking and packing in the warehouse process.
Stock, availability and replenishment
We will link receipt, reservations, issue and return of goods with availability in the e-shop. We will set up alerts for low stocks and, according to the agreed rules, also suggestions for purchases from suppliers. For multiple warehouses or sales channels, we will identify a common data source so that availability does not have to be corrected in multiple locations.
Invoicing and accounting without rewriting
The documents follow up on the agreed status of the order, payment or shipment. Prices and discounts are taken from the approved price lists and the data is transferred to accounting. We will set up automatic posting where the accounting system supports it, according to the rules agreed by your accountant. For several companies, documents and accounting agendas are kept separately.
AI and automation of daily operations
AI can sort messages, match them to clients and orders, and prepare responses from order status data. First, we set up approval, and after verification, we release the appropriate steps for independent processing. Exceptions, such as missing payment, unavailable goods or complaints, are assigned by the system to the responsible person together with the necessary documents.
